Many moons ago I mentioned how Caveman Tech Support was no different than the stuff I do. This is still the case. I will now caveman up my recent phone call.
Grog: This fire help. Me Grog
Lorto: Me Lorto. Help. Firekit wrong.
Grog: You receive Firekit 2.0?
Lorto: Ugh.
Grog: Box include sticks, stone, flint?
Lorto: Ugh.
Grog: No broke sticks, stone flint?
Lorto: Ugh. All here. All good. Firekit wrong.
Grog: (sigh) If all there, what wrong?
Lorto: No spark, no fire, me confused. Not like directions.
Grog: *sigh* You missing items?
Lorto: I missing nothing.
Grog: You sure?
Lorto: Me sure. No missing.
Grog: You sure?
Lorto: Me have one thing missing. Box say ‘include flint’ but Lorto no have flint. This not make Lorto no have fire, ugh?