Spend two days debugging something that isn’t my problem, for someone who isn’t paying me, or even hosted here, or a friend/family member. Yes, I fixed it. But I was presented with a mid-stream rant using pretty unkind language, deriding my ability, basing my slowness on all the usual suspects (gender, haircut, career, college drop-out, etc, yeah, don’t ask me) and not what I said in the beginning which was “I’m really over booked this month, and I don’t have a lot of time to spare, so I’ll look if I can, but you should hire someone if it’s that important.”
This is, generally, why any and all email requests to debug, or fix a site, are deleted.
This is also why I’m not a fucking consultant.
(At work it’s almost funny when they ask to speak to a manager and I reply “I am the manager. Next past me is a VP.” My boss, said VP, has, thus far, always agreed with me.)
The point is this. If you ask someone for help, paid or free, the assumption is because you can’t do it yourself. The reason doesn’t matter. The point is you asked for this service. You agreed, explicitly or implicitly, to some terms. If it’s free volunteer help, then you agree it takes as long as it takes. If it’s pay, you should have set the terms/goals up in advance. So being a complete smeghead gimboid about things is counterproductive, and tends to end with that person never wanting to work with you again.
We get it, you know. No one cares about you more than you do. But that doesn’t mean you get to be mean to someone else about it. They’re actually trying to help you, but you’re making it harder for them to do that, and worse, you’re making it less likely they’ll ever want to do it for anyone ever again.
Chill. Be nice. Be patient. Treat people the way you’d want to be treated. Not expect, want. I don’t know about you, but I don’t want to be called names, be treated like scum, and maligned.
Also, every time you don’t thank someone for their hard work, I wish for the fleas of a thousand camels to infest your upholstery.